Student Policy

  • Committed to excellence
  • Fairness and equality
  • Diversity
  • Inclusiveness
  • Ethically acceptable
  • Mutual respect, integrity and honesty

East-West College of Business and Technology:

  • Provides high quality education and training that are industry driven
  • Serves a diversity of students and lifelong learners
  • Provides a rewarding and welcoming education/training and work environment for students, teachers and staff

East-West College of Business and Technology strives to be a leader in educating and training career-oriented learners to meet local and regional demand.

East West College will, at all times, endeavor to promote equal opportunities for enrollment and employment irrespective of religion, sex, nationality, age, disability and or sexual orientation. The College will prevent unlawful, direct and indirect discrimination including sexual harassment. East West College is committed to reaching underrepresented groups with information about programs especially in fields where women and minorities are not currently well represented.
East West College strives to create a diverse learning environment. To ensure this policy, the College adopts a fair, transparent and non-discriminatory selection and recruitment process.

All tuition fees and other charges are due and payable as per Alberta Advanced Education rules and regulations. The College would help the students applying for student aid from the Government of Alberta and Government of Canada in the application process. Students who are self-funded will pay either by credit card, debit card or cheque payable to East West College of Business and Technology. No cash transactions are permitted in the College premise. If you have any questions regarding finances our Student Financial Aid Officer and Career Counsellor will be happy to answer them. Please note: transcripts, certificates, and diplomas will not be forwarded until all fees are paid in full.

Notwithstanding anything in this Regulation, if a student terminates a student contract on or before the 4th business day after signing the contract, East West College would refund any tuition or other fee paid by or on behalf of the student.

  1. If a student terminates a student contract before the class begins, the College is entitled to any registration fee paid by or on behalf of the student.
  2. The College would refund any registration fee that has been paid by or on behalf of the student if
    • (a) the college terminates a student contract before the class begins, or
    • (b) the class does not begin on the commencement date set out in the student enrolment contract.
  1. If a student contract is terminated after the class begins, the College is entitled to the following amounts of tuition:
    • (a) when 10% or less of the class has been provided, 25% of the tuition;
    • (b) when more than 10% but 50% or less of the class has been provided, 60% of the tuition;
    • (c) when more than 50% of the class has been provided, 100% of the tuition.
  2. If a College has received a tuition fee in excess of the amount that the College is entitled to under subsection (1), the College would refund the excess amount.
  3. For the purpose of this section, class provided by correspondence is provided as lessons are supplied, marked and returned to the student.
  1. Should there be a refund, the refund of a student’s tuition must be paid
    • (a) to the student, or
    • (b) in the case of a student who has an outstanding student loan in respect of the class for which the refund is being provided, to the lender that made the student loan.
  2. If the College receives payment of a student’s tuition from a government, agency or person other than the student, any refund of the student’s tuition must be paid to the government, agency or other person.
  3. If the College is required to refund a registration fee or tuition, the refund must be paid not later than the earlier of the following:
    • a) 30 days from the day the student contract is terminated;
    • (b) the time period specified in an order of the Director.

It is extremely important that the integrity and accuracy of East-West College’s learner outcomes be maintained at the highest level possible. To ensure this, the college employs faculty whose professional training prepares them to make fair judgments regarding student’s performance. The College also provides a grade appeal process that offers students a reasonable opportunity to appeal results of particular academic assessments.

Students dismissed from East-West College would have the option to appeal the decision. A letter of appeal may be forwarded to the College management for review. Upon careful review of the situation a decision will be taken and rendered to the student. That decision may include: refusal of readmission, unconditional readmission or conditional readmission.

Students with concerns should make all reasonable attempts to resolve their concerns directly with the instructor or other member of the College staff. If the issue is unresolved, students should forward their concern in writing to either Vice President or the President. East-West College would make every effort possible to resolve the issue in a timely manner. This process may involve utilizing the services of internal or external persons (such as a counsellor). In the event that the complaint involves an instructor or a staff member, students should make all reasonable attempts to resolve the issue with that person informally. If the concern is unresolved students should contact East-West College management in writing. This will initiate a process similar to that outlined above. In case the student is not satisfied with resolution, he or she may contact with Private Vocational Training, 8th Floor, 10155-102 St., Commerce Place, Edmonton, AB T5J 4L5

If you wish to withdraw from the program and terminate the contract, you must provide written notice to the College in a way that you can verify the date the notice was delivered to the College. The contract is considered terminated on the date that the written notice is received by the College. You should be aware that the College may also terminate your enrolment in the program by providing written notice to you. The contract is considered terminated on the date that the written notice is received by you.
If you are receiving student financial assistance, you will notify your funding source of your withdrawal or the termination of this contract. You must review the relevant Regulation, and understand the Regulation with respect to the retention and repayment of fees (i.e. registration fees and tuition refunds) in the case where this contract is terminated. You understand that if you terminate this contract on or before the 4th business day after signing this contract, the College must refund any tuition or other fee paid by you or on your behalf.

  1. A student may be dismissed from East-West College if one or more of the following situations arise:
  2. A student breaches East-West College’s Academic Dishonesty Policy
  3. A student has been placed on academic probation and has not met East-West College’s academic standards in two successive module/courses.
  4. A student demonstrates other inappropriate conduct including, but not limited to, willful disruption of class, discrimination, sexual harassment, abusive or threatening language or gestures, injury to persons, damage to property, theft, the use or distribution of illegal drugs, and/or the consumption or distribution of alcohol.
  5. A student breaches East-West College’s Improper Computer Usage and Pornography Policy.
  6. Where a student discontinues attending classes, fails to provide proper notice and fails to adhere to his/her defined tuition payment schedule the College may dismiss that student once his/her account becomes delinquent.
  7. A student fails to adhere to East-West College’s tuition payment policy.

These policies apply on campus and during all East-West College activities off-campus

  1. Students applying for admission into East-West College must meet the following requirements:
  2. Successful completion of Grade 12 (Alberta high school diploma. A copy of the high school transcript is required in addition to the diploma.
  3. All potential students under the mature students category seeking admission into East-West College must pass a Wonderlic Basic Skills Test (Scholastic Level Examination). The passing score must be equivalent to grade 12 level
Wonderlic Basic Skills Test will test the student’s ability to:
  • Read and understand textbooks and other material as part of the program,
  • Active participation in the classroom (lecture, class presentation, discussion, etc.)
  • Writing class assignments and tests, and
  • Understand and participate effectively at practicum sites
Wonderlic Basic Skills Test: All mature students who do not have Alberta High School Diploma must pass the test prior to admission into the program. If unsuccessful, a potential student must complete GED courses until he/she can pass the test. Specific program requirements (Vaccination report, Police Clearance Certificate) may apply for certain programs.
  1. Employers as well as the College authority expect punctuality and regularity from the students. Daily attendance records are kept on file and shared with funding agencies and Student Aid upon request. Please note that the government has the right to revoke financial assistance based on poor attendance and/or academic performance.The following attendance policies apply to all East-West College students:
  2. Students are expected to attend all classes, labs, trips, etc., in which they are registered. Evaluation in any course is cumulative and based on class assignments, participation, and examinations. Your instructor will inform you about course evaluation schemes.
  3. Excused absences will be granted by the instructor for illness when accompanied by a doctor’s note stating the number of days approved for sickness. As well, excused absences are granted for bereavement, family illness, and other causes as approved by the instructor.
  4. Students must inform the campus before the start of class in case of failure to attend. All required documentation (doctors’ notes, etc.) must be presented to the instructor immediately upon returning to class.
  5. Where a student misses a period of time through illness, he or she is still considered enrolled at East-West College and will be charged accordingly if the has not been granted leave of absence.
  6. Lateness and leaving class early will be treated in the same manner as unexcused absences.
  7. It is the student’s responsibility to catch up on any work missed because of absences.

Excessive absenteeism, in most cases, results in a student’s inability to maintain academic standards as set by East-West College.

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